Billing and renewal

At Nebus, you pay in advance for a period of your choice. Nothing is charged automatically: you extend whenever you want.

Extending your panel

In the client area, open your panel: the Extend block offers 1, 3 or 6 months. The new period is added to the current due date, not to today's date: extending early does not lose you anything.

Prices are net: VAT not applicable, art. 293 B of the French General Tax Code (CGI).

Your invoices

Each payment results in a numbered invoice (F-2026-0001…), which you can download as a PDF from Invoices or from your panel's page. It shows the period covered, the details (plan, dedicated IP option, discount) and the PayPal payment reference.

The details printed on the invoice are the ones entered when ordering. You can change them in My account (name, company, address, VAT number for businesses): the change applies to subsequent invoices; an invoice that has been issued never changes.

Invoices are issued in French, the issuer's legal language. If your account uses another language, their headings are bilingual. The language of the client area and of our e-mails can be changed in My account or at the bottom of every page.

What happens on the due date?

E-mail reminders

Since nothing is charged automatically, we notify you at your account's e-mail address: 7 days and then the day before the due date, on the day it passes, on suspension, and then 3 days before deletion. Each payment is also confirmed by e-mail, with the invoice attached.

Changing plan

Changing the plan of an existing panel is not automatic yet. To move up to a higher plan, contact us.

The full conditions are in the terms and conditions of sale.